Our Company
What Makes Us Different
Personalized Support
We are here to help. We understand that your time is valuable, which is why LBSi offers personalized support that will best fit your company's needs. Our support services are never outsourced or sent through a scripted support ticketing system but solved on an individual basis.
Predictable Costs
No two companies are alike; LBSi makes an effort to get to know you and your company. We offer project-based estimates that align with your specific needs, are within your company's budget and ensure that you will receive the best service possible to better grow your business.
Tailored Solutions
Leveraging the power of SAP Business One, we tailor the solution to fit your specific needs, rather than expecting you to fit the software. LBSi is here to help you succeed by offering enhancements specific to your business to better achieve your company's goals.
Partnered Success
We are here for your success. The dedicated team at LBSi utilizes its plethora of skills to meet and exceed our customers' needs and goals to maximize profitability and thrive as a company. We enable our customers to reach their true greatest potential.
Our Founding
Our Philosophy
Every company has unique goals and ambitions. We strive to ensure that each client reaches its maximum potential by offering a strong and diverse selection of systems and tools that best satisfy each client’s individual needs.
Our Skills
Our objective is to be true business advisors to our clients. LBSi is comprised of a skilled, customer-oriented team dedicated to benefiting clients and strengthening their business. Our team offers diligent service and provides ample assistance to conquer any issues.
Key Team Members
Keith Taylor
President
Keith Taylor
Rob Hickman
Vice President
Rob Hickman
Rob Hickman graduated from Kent State University with a Bachelor of Arts in Computer Science. He has worked with many companies ranging from small businesses to multi-billion dollar corporations helping each one to leverage today’s technology to increase their company’s efficiency and productivity.
As the Vice President at LBSi, Rob is in charge of the Technical Development team and he uses his experience with small and large manufacturers and distributors to ensure customer success. 30 years of software development, data analytics, database architecture, product management and change management contribute to offer customers solid solutions.
His passion for SAP Business One grew due to its constant innovations and ability to incorporate new technologies for the Small and Mid-Sized Business to out-pace their competition.
Sheryl Nocera
Senior Project Manager
Sheryl Nocera
Sheryl Nocera is a Senior Project Manager with LBSi. After graduating from Kent State University with a Bachelor’s degree in Business Administration, Sheryl spent several years in the Banking and Employee Benefits Industries before delving into the Accounting field, first as an accountant and consultant, and later as a controller of an Automotive Aftermarket Distribution Company and an Automotive Lubricants Manufacturing company.
The Automotive Aftermarket Company had just completed their SAP Business One implementation prior to her arrival and she was instrumental in the acquisition and SAP Business One implementation of their subsidiary, the Automotive Lubricant Manufacturing Company. Sheryl’s continued passion for SAP Business One has led to her current role as a SAP Business One Certified Associate with LBSi, where she manages implementations, user education, assistance with efficient business processes, customizations and reporting.
Ryan Bourne
Senior Sales Executive
Ryan Bourne
Ryan Bourne is a Senior Sales Executive and Pre-Sales Engineer with LBSi. After graduating from The Ohio State University with a Bachelor of Science Ryan went on to Intern at a General Contractor and work towards a MBA at The University of Akron.
Ryan started his career as a Project Manager at a Laboratory and Healthcare Equipment & Furnishings company. Within the first year Ryan began working with LBSi to implement SAP Business One in one of their five divisions. After a successful implementation Ryan was promoted to Business Systems Manager to oversee the implementation of SAP Business One throughout the company as well as optimize existing processes.
Leveraging that experience Ryan now assists other companies in streamlining their processes through the use of technology and SAP Business One.
Our Partners
LBSi prides itself on ensuring we partner with companies just as dedicated to customer success as we are. Some of our primary partners are as follows:
