Disaster Recovery and Backup Strategy

It’s always a good practice to plan for the unknown, or if you’re somewhat pessimistic by nature you would probably plan for the worst-case scenario.  There is comfort in knowing that no matter what happens you are prepared.  Many of us apply these practices to our daily life but what about our work life?  I’m sure many of us have had the experience of putting in a lot of time and effort compiling and creating information only to lose some or all of it because we just didn’t ‘save’ our information as often as we should have.  That’s a hard reality and most of us only make that mistake once because it can be a very laborious task to recreate something many times. 

Saving our data and protecting our digital information is more important now than ever.  With daily threats from things like ransomware, viruses, malware, and phishing scams we need to protect the data that keeps things moving.  There’s also the reality that things break and we could see a system crash, a hard drive failure, or some type of natural disaster.  After all, computer data is only as reliable as the last good backup and there’s a lot riding on that information.  It literally can make or break a company

Although this is something that most do not like to think about, it is the responsibility of a Company to create a disaster preparedness plan. Some things to consider:

  • First, have a disaster and recovery plan for your system.  Designate these responsibilities to a qualified person or group.  This can be someone internal to your organization or an outside IT support partner.  Outline the frequency these backups are to be performed and the location for the data.  With the current option of cloud technology, it can be an alternative for a secure and easily accessible solution.   
  •  Always watch and confirm the integrity of your backups.  Check any logs and keep open communication with your internal staff or your outside IT partner / managed services provider to confirm that your backup data is being created accurately.  Confirm that the frequency is adequate to support your company’s needs.  This should be at least once per day or more often depending on Company requirements.  After all, historical information helps support the relationship with your customers so having this data saved is critical. 
  • Review your strategy for backups often and audit the results.  As the business evolves make adjustments if necessary.  Some companies fail to recognize the value in data backup so this can become a competitive advantage should the need arise.  Quick responsiveness to customer needs helps set up confidence in the marketplace. Archived information allows you the ability to create reports for performing comparative studies over a period of time to help analyze and recognize market trends.  Never underestimate the value of what has happened, both good and bad.  It can help drive decision-making going forward. 
  • With the current pandemic and our “new normal” remember you probably have staff working remotely. Make sure your backup strategy was modified to support your remote users. Remote workstations or laptops need to be considered in your backup strategy. Also, note that remote work stations are probably more vulnerable to viruses and ransomware attacks as they may not be connected directly to your networks.

The most important value of a backup is peace of mind.  In the event of any disaster, there would be a backup ready to restart your company with minimum downtime.  Data backup is crucial in saving the business from losing customer confidence and possibly closing.  While LBSi is not responsible for customer backups or strategies, we are always here to offer any guidance or recommendations.  Feel free to reach out with any questions or concerns regarding backup or any other issues regarding your SAP Business One database.  We’re all in this together!

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